Effective date: 22 July 2023

At XYZ Jewellery Store, we want our customers to be completely satisfied with their purchases. This Refund Policy outlines our guidelines for refunds and returns. By making a purchase from our store, you agree to the terms and conditions stated below.

1. Eligibility for Refunds

1.1. Damaged or Defective Products: If you receive a damaged or defective product, you must notify us within [number of days] days of receipt. We may request you to provide photographs or other evidence to verify the damage or defect. Once verified, we will offer you a full refund or a replacement product, at your choice.

1.2. Incorrect Product Shipment: In the event that you receive an incorrect product or a product different from what you ordered, please inform us within [number of days] days of receiving the shipment. We will arrange for the return of the incorrect item and send you the correct product. If the correct product is no longer available, we will offer a full refund.

1.3. Non-Delivery: If you do not receive your order within the specified delivery timeframe, please contact us immediately. We will investigate the matter with our shipping partners and, if the package is deemed lost or undeliverable, we will either resend the order or provide a full refund.

2. Returns and Refunds Process

2.1. Authorization: Before returning any product, you must obtain authorization from our customer service team. Please contact us through the provided channels to initiate the return process.

2.2. Condition of the Product: To be eligible for a refund, the product must be unused, in its original packaging, and in the same condition as when received.

2.3. Return Shipping: You are responsible for the cost of return shipping unless the return is due to a damaged, defective, or incorrect product. We recommend using a trackable shipping service to ensure the safe return of the product.

2.4. Refund Processing: Upon receipt and inspection of the returned product, we will process the refund within [number of days] days. The refund will be issued to the original payment method used for the purchase.

3. Non-Refundable Items

The following items are non-refundable:

• Custom-made or personalized products.
• Earrings for hygiene reasons (unless damaged or defective).
• Products that show signs of wear or damage due to mishandling or misuse.

4. Change of Mind Returns

We understand that you may change your mind about a purchase. In such cases, we offer store credit or exchange for the returned product. Please contact us within [number of days] days of receipt to initiate a change of mind return.

5. Contact Us

If you have any questions, concerns, or requests regarding our Refund Policy or a specific return, please contact us at:

XYZ Jewellery Store

Effective date: 22 July 2023

At XYZ Jewellery Store, we want our customers to be completely satisfied with their purchases. This Refund Policy outlines our guidelines for refunds and returns. By making a purchase from our store, you agree to the terms and conditions stated below.

1. Eligibility for Refunds

1.1. Damaged or Defective Products: If you receive a damaged or defective product, you must notify us within [number of days] days of receipt. We may request you to provide photographs or other evidence to verify the damage or defect. Once verified, we will offer you a full refund or a replacement product, at your choice.

1.2. Incorrect Product Shipment: In the event that you receive an incorrect product or a product different from what you ordered, please inform us within [number of days] days of receiving the shipment. We will arrange for the return of the incorrect item and send you the correct product. If the correct product is no longer available, we will offer a full refund.

1.3. Non-Delivery: If you do not receive your order within the specified delivery timeframe, please contact us immediately. We will investigate the matter with our shipping partners and, if the package is deemed lost or undeliverable, we will either resend the order or provide a full refund.

2. Returns and Refunds Process

2.1. Authorization: Before returning any product, you must obtain authorization from our customer service team. Please contact us through the provided channels to initiate the return process.

2.2. Condition of the Product: To be eligible for a refund, the product must be unused, in its original packaging, and in the same condition as when received.

2.3. Return Shipping: You are responsible for the cost of return shipping unless the return is due to a damaged, defective, or incorrect product. We recommend using a trackable shipping service to ensure the safe return of the product.

2.4. Refund Processing: Upon receipt and inspection of the returned product, we will process the refund within [number of days] days. The refund will be issued to the original payment method used for the purchase.

3. Non-Refundable Items

The following items are non-refundable:

• Custom-made or personalized products.
• Earrings for hygiene reasons (unless damaged or defective).
• Products that show signs of wear or damage due to mishandling or misuse.

4. Change of Mind Returns

We understand that you may change your mind about a purchase. In such cases, we offer store credit or exchange for the returned product. Please contact us within [number of days] days of receipt to initiate a change of mind return.

5. Contact Us

If you have any questions, concerns, or requests regarding our Refund Policy or a specific return, please contact us at:

XYZ Jewellery Store

Effective date: 22 July 2023

At XYZ Jewellery Store, we want our customers to be completely satisfied with their purchases. This Refund Policy outlines our guidelines for refunds and returns. By making a purchase from our store, you agree to the terms and conditions stated below.

1. Eligibility for Refunds

1.1. Damaged or Defective Products: If you receive a damaged or defective product, you must notify us within [number of days] days of receipt. We may request you to provide photographs or other evidence to verify the damage or defect. Once verified, we will offer you a full refund or a replacement product, at your choice.

1.2. Incorrect Product Shipment: In the event that you receive an incorrect product or a product different from what you ordered, please inform us within [number of days] days of receiving the shipment. We will arrange for the return of the incorrect item and send you the correct product. If the correct product is no longer available, we will offer a full refund.

1.3. Non-Delivery: If you do not receive your order within the specified delivery timeframe, please contact us immediately. We will investigate the matter with our shipping partners and, if the package is deemed lost or undeliverable, we will either resend the order or provide a full refund.

2. Returns and Refunds Process

2.1. Authorization: Before returning any product, you must obtain authorization from our customer service team. Please contact us through the provided channels to initiate the return process.

2.2. Condition of the Product: To be eligible for a refund, the product must be unused, in its original packaging, and in the same condition as when received.

2.3. Return Shipping: You are responsible for the cost of return shipping unless the return is due to a damaged, defective, or incorrect product. We recommend using a trackable shipping service to ensure the safe return of the product.

2.4. Refund Processing: Upon receipt and inspection of the returned product, we will process the refund within [number of days] days. The refund will be issued to the original payment method used for the purchase.

3. Non-Refundable Items

The following items are non-refundable:

• Custom-made or personalized products.
• Earrings for hygiene reasons (unless damaged or defective).
• Products that show signs of wear or damage due to mishandling or misuse.

4. Change of Mind Returns

We understand that you may change your mind about a purchase. In such cases, we offer store credit or exchange for the returned product. Please contact us within [number of days] days of receipt to initiate a change of mind return.

5. Contact Us

If you have any questions, concerns, or requests regarding our Refund Policy or a specific return, please contact us at:

XYZ Jewellery Store

Effective date: 22 July 2023

At XYZ Jewellery Store, we want our customers to be completely satisfied with their purchases. This Refund Policy outlines our guidelines for refunds and returns. By making a purchase from our store, you agree to the terms and conditions stated below.

1. Eligibility for Refunds

1.1. Damaged or Defective Products: If you receive a damaged or defective product, you must notify us within [number of days] days of receipt. We may request you to provide photographs or other evidence to verify the damage or defect. Once verified, we will offer you a full refund or a replacement product, at your choice.

1.2. Incorrect Product Shipment: In the event that you receive an incorrect product or a product different from what you ordered, please inform us within [number of days] days of receiving the shipment. We will arrange for the return of the incorrect item and send you the correct product. If the correct product is no longer available, we will offer a full refund.

1.3. Non-Delivery: If you do not receive your order within the specified delivery timeframe, please contact us immediately. We will investigate the matter with our shipping partners and, if the package is deemed lost or undeliverable, we will either resend the order or provide a full refund.

2. Returns and Refunds Process

2.1. Authorization: Before returning any product, you must obtain authorization from our customer service team. Please contact us through the provided channels to initiate the return process.

2.2. Condition of the Product: To be eligible for a refund, the product must be unused, in its original packaging, and in the same condition as when received.

2.3. Return Shipping: You are responsible for the cost of return shipping unless the return is due to a damaged, defective, or incorrect product. We recommend using a trackable shipping service to ensure the safe return of the product.

2.4. Refund Processing: Upon receipt and inspection of the returned product, we will process the refund within [number of days] days. The refund will be issued to the original payment method used for the purchase.

3. Non-Refundable Items

The following items are non-refundable:

• Custom-made or personalized products.
• Earrings for hygiene reasons (unless damaged or defective).
• Products that show signs of wear or damage due to mishandling or misuse.

4. Change of Mind Returns

We understand that you may change your mind about a purchase. In such cases, we offer store credit or exchange for the returned product. Please contact us within [number of days] days of receipt to initiate a change of mind return.

5. Contact Us

If you have any questions, concerns, or requests regarding our Refund Policy or a specific return, please contact us at:

XYZ Jewellery Store

Effective date: 22 July 2023

At XYZ Jewellery Store, we want our customers to be completely satisfied with their purchases. This Refund Policy outlines our guidelines for refunds and returns. By making a purchase from our store, you agree to the terms and conditions stated below.

1. Eligibility for Refunds

1.1. Damaged or Defective Products: If you receive a damaged or defective product, you must notify us within [number of days] days of receipt. We may request you to provide photographs or other evidence to verify the damage or defect. Once verified, we will offer you a full refund or a replacement product, at your choice.

1.2. Incorrect Product Shipment: In the event that you receive an incorrect product or a product different from what you ordered, please inform us within [number of days] days of receiving the shipment. We will arrange for the return of the incorrect item and send you the correct product. If the correct product is no longer available, we will offer a full refund.

1.3. Non-Delivery: If you do not receive your order within the specified delivery timeframe, please contact us immediately. We will investigate the matter with our shipping partners and, if the package is deemed lost or undeliverable, we will either resend the order or provide a full refund.

2. Returns and Refunds Process

2.1. Authorization: Before returning any product, you must obtain authorization from our customer service team. Please contact us through the provided channels to initiate the return process.

2.2. Condition of the Product: To be eligible for a refund, the product must be unused, in its original packaging, and in the same condition as when received.

2.3. Return Shipping: You are responsible for the cost of return shipping unless the return is due to a damaged, defective, or incorrect product. We recommend using a trackable shipping service to ensure the safe return of the product.

2.4. Refund Processing: Upon receipt and inspection of the returned product, we will process the refund within [number of days] days. The refund will be issued to the original payment method used for the purchase.

3. Non-Refundable Items

The following items are non-refundable:

• Custom-made or personalized products.
• Earrings for hygiene reasons (unless damaged or defective).
• Products that show signs of wear or damage due to mishandling or misuse.

4. Change of Mind Returns

We understand that you may change your mind about a purchase. In such cases, we offer store credit or exchange for the returned product. Please contact us within [number of days] days of receipt to initiate a change of mind return.

5. Contact Us

If you have any questions, concerns, or requests regarding our Refund Policy or a specific return, please contact us at:

XYZ Jewellery Store